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Make a Complaint

Complain about an Agent
As you will not be able to save this form and come back later, make sure you have all your documents and supporting evidence before you start. These documents include your contract with the agent, copies of tax invoices and receipts, any written communication with the agent ( letters, emails, text messages), your passport bio-data page.
 
Permission to publish your complaint
The Authority requires your permission to inform your migration agent about your complaint. Without this permission the Authority may not investigate your complaint. If you give the Authority permission, the agent will be sent the material that you provide in your complaint, including the answers to the questions in the form below and any documentation that you provide with your complaint.
  1. 1Nature of Complaint
  2. 2Complaint Background
  3. 3Complainant's Personal Details
  4. 4Complaint details
  5. 5Supporting Documents
  6. 6Declaration

What is the reason for your complaint?
You can add an additional reason by selecting from the multiple option list. You can unselect by clicking the option list again.