Sanctioned agent detail

Decision Date:
:
2024-08-21 12:00 AM

Agent Name:
:
Raefat Soryal

MARN:
:
0004719

Decision:
:
Cancelled
 

Decision Summary

 
On 21 August 2024, the Office of the Migration Agents Registration Authority (the Authority) decided to cancel Agent, Mr Raefat Soryal (MARN: 0004719) from being registered as a migration agent, for a period of five (5) years, following an investigation into one (1) complaint in relation to the Agent’s conduct.

The Authority found that the Agent breached his obligations under clauses 2.1, 2.8, 2.9, 2.9A, 2.14A, 2.23, 5.2, 6.1, 6.2 and 6.4 of the former Code of Conduct for registered migration agents.

The Authority found that the Agent:
• Failed to act in accordance with the law and the legitimate interests of his client;
• Failed to keep his client informed about their respective immigration matters;
• Made misleading, deceptive or inaccurate statements and otherwise acted dishonestly;
• Represented to his client that he was able to procure a particular decision for them under the Act or Regulations;
• Failed to enter in to and issue an Agreement for Services and Fees and failed to maintain and keep proper records;
• Acted with a blatant disregard for, or a significant degree of indifference to, the migration law and the visa programs in general;
• Acted without regard for the adverse impact the conduct would have on the reputation of the migration advice industry; and
• Acted in a manner not consistent with the principles of integrity nor of a person who is fit and proper to provide immigration assistance.

The Authority was also satisfied that the Agent and was not a person of integrity, or otherwise not a fit and proper person to give immigration assistance.

A redacted copy of the decision is available below.
 
 
Decision File:
:
 

Notes and Activities