Sanctioned agent detail

Decision Date:
:
2024-06-18 12:00 AM

Agent Name:
:
Jackie Lyon

MARN:
:
0401336

Decision:
:
Barred
 

Decision Summary

 
On 18 June 2024, the Office of the Migration Agents Registration Authority (the Authority) decided to bar the Former Agent, Ms Jackie Lyon (MARN 0401336) from being registered as a migration agent for a period of five years, following an investigation into four (4) complaints about the Former Agent’s conduct.
The Authority found that the Former Agent breached her obligations under sections 13(1), 13(2), 15, 18, 20 and 33(a) of the Code and clauses 2.1, 2.8, 2.9 and 2.23 of the former Code whilst she was an RMA.
The Authority found that the Former Agent:
• Added unknown secondary applicants to visa applications without her clients’ (the primary applicants) knowledge or consent, and attempted to conceal this from the primary applicants for as long as possible;
• Significantly deviated in what she submitted to the Department from what was discussed/agreed between the Former Agent and the primary applicants regarding their visa applications;
• Submitted false personal information to the Department on visa applications regarding relationship status, employment and residential address details for the primary applicants, and bogus documents in order to support false relationships.

The Former Agent’s barring will be in effect for a period of five (5) years from the date of the Authority’s decision.
A copy of the decision with personal information and business names redacted is available below.
 
 
Decision File:
:
 

Notes and Activities