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Sanctioned agent detail

Decision Date:
:
2021-11-03 12:00 AM

Agent Name:
:
Bahman Hatami

MARN:
:
1387919

Decision:
:
Barred
 

Decision Summary

 
On 3 November 2021 the Office of the Migration Agents Registration Authority (the Authority) decided to bar the former migration agent Mr Bahman HATAMI (MARN 1387919) from being registered for a period of five years. This follows the Authority’s investigation into eight consumer complaints in relation to the Former Agent’s conduct while registered.
The Former Agent has repeatedly failed to act in a diligent manner towards his clients and act in their legitimate interests. The Former Agent has failed to have due regard for the dependence of his clients on his knowledge and experience; and failed to provide an Agreement for Services and Fees in respect of some of his clients. The Former Agent has failed to respond to complaints raised against his conduct by his clients and although he agreed to refund the fees to a number of clients, appears not to have done so. The Former Agent has not expressed any accountability for most of his actions, or appreciation for the seriousness of the allegations.
The Authority was satisfied that the Former Agent’s conduct, while registered, breached clauses 2.1, 2.4, 2.6, 2.7, 2.8, 3.5, 5.2, 5.3, 9.1 and 10.1 of the Code of Conduct for registered migration agents. An abridged version of the Authority’s decision can be accessed below. Personal details have been removed in the interests of protecting the privacy of the persons involved.
 
 
Decision File:
:
 

Notes and Activities