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Sanctioned agent detail

Decision Date:
:
2025-07-21 12:00 AM

Agent Name:
:
Manoj Nanda

MARN:
:
1568823

Decision:
:
Cancelled
 

Decision Summary

 
On 21 July 2025, the Office of the Migration Agents Registration Authority (the Authority) decided to cancel the registration of Mr Manoj Kumar Nanda (MARN 1568823) following an investigation into four complaints regarding the Agent’s conduct. The Agent must not be registered for a period of five years from the date of the decision.

The Authority was satisfied that the Agent breached his obligations under clauses 2.1, 2.4, 2.8, 2.18, 2.10, 2.9, 5.2, 6.1, 6.2, 8.1, 8.2, 8.3 and Part 7 of the former Code and sections 13, 14(1), 15, 17, 18, 20, 21, 22(a), 32, 33, 39(c), 42, 49, 54, 55 and 56 of the Code.

The Authority found that the Agent:

• Knowingly provided false and misleading information and fraudulent documentation to the Department in support of visa applications.
• Lodged visa applications with the Department without a sponsor’s knowledge or consent.
• Failed to comply with migration law and his duty not to undermine migration law.
• Failed to act in the legitimate interests of his clients and in accordance with their instructions.
• Failed to provide service agreements, invoices and receipts to his clients.
• Failed to have due regard to his client’s dependence on his knowledge and experience.
• Failed to keep clients fully informed in writing on the progress of their applications.
• Provided false and misleading advertising on his migration agency website.
• Failed to act professionally, ethically, and honestly with integrity.
• Failed to act with competence and diligence.
• Failed to treat his clients with appropriate respect.
• Failed in his duties in relation to client money.
• Failed to maintain proper records and return client files upon request.
• Failed to maintain his knowledge of migration law.
• Failed to accept responsibility for his misconduct and the impact of his actions on his clients.
• Acted without regard for the adverse impact his conduct would have on the reputation of the migration advice industry.

The Authority was also satisfied that the Agent was not a person of integrity, or otherwise not a fit and proper person to give immigration assistance.

A decision summary can be found below.

On 13 August 2025 the Agent lodged an application for review of the cancellation decision with the Administrative Review Tribunal.
 
 
Decision File:
:
 

Notes and Activities