Knowledge Base - Home

I’ve forgotten my OMARA agent account password - what do I do?
Find the Consumer guide on this website
How can I make a complaint about an education agent?
I’ve created an agent account on the OMARA website but I haven’t received a password?
How do I find a registered migration agent?
Where is the form to apply for repeat registration?
Will lodging a complaint against my agent affect my visa application?
Once I’ve started my registration application can I come back to it?
How should a Clients’ account be managed?
How much should a registered migration agent charge me?
I’ve lodged a complaint about my agent – how long will it take to finalise?
Visa scams
What is happening with my Australian visa or sponsorship application?
Refugee applicant - finding an agent
Agent requests to Deregister
How do I apply for a visa or to sponsor someone to Australia?
What is the difference between an Operating account and a Clients’ account?
Why use a registered migration agent
How do I report illegal work activity?
Should I make a complaint about my migration agent?
Do I have to take the IELTS test to register as an agent?
Who can help me with my visa application?
How do I change my business details?
When can I apply for repeat registration?
Request for agent list
How do I become a registered migration agent?
Why do I need to have a ‘Clients’ account’
I’m a PC holder, how do I claim my CPD points?
I’ve paid my application fee but my registration application is still showing as ‘Draft’ – what do I do?
Can I sit an English language test other than IELTS?
Can I re-register as an agent if my registration has expired?
Agent change details
Agent language listings